Shipping policy
Orders are processed and dispatched within 1–2 business days (Monday–Friday, excluding bank holidays).
🚀 Shipping Times & Rates
🇬🇧 UK Shipping
- Royal Mail Tracked 24
- Aim: 1–2 business days*
- £1.99 for orders £40+
- £4.99 for orders under £40
- Royal Mail Tracked 48
- Delivery: 2–3 business days
- FREE for orders £40+
- £3.99 for orders under £40
-
DPD Next Day Delivery
- £2.49 for orders £40+
- £5.49 for orders under £40
📍 Channel Islands: Please allow 3–4 business days
🕐 *Order before 1pm for same-day dispatch (Tracked 24). Next-day delivery is the aim, not guaranteed. BioRefills are not eligible for Tracked 24.
💡 If you add items after placing your order and it goes over £40, the original shipping fee still applies.
🌍 International Shipping**
| Region/Country |
Delivery Time |
Flat Rate* |
| 🇪🇺 EU Countries |
5–7 business days |
£10 |
| 🇺🇸 USA |
5–7 business days |
£10 |
| 🇨🇦 Canada |
5–7 business days |
£12 |
| 🇦🇺 Australia |
5–7 business days |
£15 |
| 🇳🇿 New Zealand |
5–7 business days |
£20 |
| 🇦🇪 UAE |
5–7 business days |
£15 |
| 🇭🇰 Hong Kong |
5–7 business days |
£15 |
| 🇨🇭 Switzerland |
5–7 business days |
£15 |
| 🇳🇴 Norway |
5–7 business days |
£10 |
| 🇬🇱 Greenland |
5–7 business days |
£20 |
| 🇮🇸 Iceland |
5–7 business days |
£20 |
| 🇬🇮 Gibraltar |
5–7 business days |
£20 |
**Shipping costs are converted to your local currency at checkout.
**International orders over 2kg ship via Pro Carrier (5–7 business days).
Will I need to pay taxes for EU orders?
No, there won't be custom/import taxes for EU orders. Our deliveries to countries in the European Union are now shipped on a Delivery Duty Paid basis, which means we cover any import taxes. If you are contacted and asked to pay any taxes, please contact our customer support at hello@wildmintcosmetics.com and we'll take care of the taxes for you.
Will I need to pay taxes for other international orders?
All other international orders (including orders to European countries not part of the EU) are shipped on a DDU (delivery duty unpaid) basis.
DDU means you may be liable to pay local taxes and customs duties when your order arrives in your country.
All fees applied after shipping (taxes, customs) are the responsibility of the customer. WildMint cannot accept responsibility for these costs.
If the delivery is refused due to these fees, or the fees are not paid on time, a refund will be given minus the shipping fee and a re-stocking fee, equivalent to 30% of the order value.
When will my order ship?
All orders are first processed within 1-2 business days (Monday to Friday). Once processed, your order will be shipped out the following business day by one of our couriers.
